One for me, and FAQ for you!
People are naturally curious, and as a result they ask a lot of questions. WE LOVE THAT! Here are a few questions we get asked often (paraphrased), but if you don't find the answers you were looking for, feel free to email us and lets chat.
Q: Why all natural?
A: That's a loaded question, with a lot of different answers that reach back into our founder histories, and up into all of our futures. A lot of medicines and artificial ingredients are just natural components, that have been recreated and modified in a laboratory using chemical processes with chemical byproducts. But why, when nature did it so well the first time around? (Well, capitalism, that's why. But that's another discussion). This philosophy of 'nature doing something perfectly, so why mess with it', mixed with a general shortage of products actually for people with sensitive skin, are major driving factors in why we keep our products pure and all natural.
Q: If you don't use preservatives, are your products safe to use?
A: Yes! There are plenty of natural preservatives out there, and we use them. We simply stear clear of harsh chemical preservatives that have no business on our skin or in our environment. We also mix our products "to order," meaning right before we ship them out or before we vend at a market, because nearly everything is better fresh (kimchi and wine excluded). No warehouses full of aging products here. Plus, there's always things you can do to prolong the freshness and cleanliness of any product (natural or not), like using clean hands when touching the product, and even refrigeration if it makes sense. We do recommend that our products be used within four months to a year of receiving and opening, but that's because we want you to have the best ritual experience possible.
Q: What's the deal with the arrowhead?
A: An arrowhead as an object is very beautiful. It is hand crafted, from stone, chipped away one piece at a time, until it is perfect. That's how we blend our products. We start with raw materials, and methodically transform them into our end goal. Once completed, the arrowhead is a tool and a weapon. It is used to both achieve and protect. In the same way, our products serve to achieve the ideal ritual, and protect you from crappy products! But seriously, when you're good to your body, it's good to you in return. We just make it easier to be good to your body!
Q: You talk about all natural and good for the Earth, but you seem to be fans of glitter. Isn't glitter super terrible for everything?
A: All that glitters is not gold, but all that glitters in our products and photos is mica! A naturally glitzy stone that sparkles on it's own, and when mixed with other minerals and natural colorants, makes fantastic fairy dust.
Q: What's so great about seasonal skincare?
A: Our skin's health is connected to a lot of factors, like the food we eat, our stress levels, of course it's physical environment. Things like sun, wind, and rain all effect your skin in different ways. That's why it's important to be aware of what your skin is responding to, and treating it accordingly. One goop does not fix all (and I wouldn't trust it if it did!).
Q: Why is SophiSav different than other "organic" and "natural" skin care companies?
A: We were natural and organic before it was cool. No, really. SophiSav comes from a place where it's commonplace not only to grow your own food, but to make your own medicines. We have a special (personal) relationship with the ingredients we use. It's just an all around better product when it's clean and pure, and made with love. Not to mention moral reasons, like that we hate the idea of harmful chemicals being put into our soil, water, and bodies.
Q: Why source locally?
A: We're all in this together. That is to say, we all need to make dat money, so why not help each other out? When you source locally, you're not only getting a unique opportunity to really know about what you're buying, how it came into this world and how it's been treated, but you also get to help your community thrive. We love dealing with people, rather than companies. That's easier when you can go up to someone and be all like, "Hey, nice flowers. Can I buy some?"
Q: What's your name?
Q: What's your sign?
Q: What's your number?
I'm feelin' untouchable, untouchable!